The Benin Electricity Distribution Company, (BEDC) has given an assurance that its aging equipment will be replaced to improve general public safety and ensure quality power to customers.
Its Chief State Head, Ondo and Ekiti states, Mrs. Kunbi Labiyi said this in Akure, Ondo State during a Public Consultation Forum organized ahead of the tariff review.
Mrs. Labiyi assured that the aging equipment will be replaced in the coming years to improve general public safety and ensure quality power to customers.
Labiyi also stated that with a reviewed tariff, BEDC will revolutionize electricity distribution and provision of top services to customers by embarking on network re-alignment, and provide new distribution transformers and also provide dedicated express feeders to supply 24×7 power to identified customer groups.
Benin Electricity Distribution Company management said it would actualize its proposal for an embedded power of about 300 megawatts under the willing buyer, willing seller arrangement with independent power generators outside the Transmission Company of Nigeria, (TCN), national grid, to boost power supply and meet needs of customers.
She assured customers of also improving supply to commercial entities across its coverage states due to the need to enable the companies to ensure job creation and balance social lives, by adding new injection sub-stations and 500 number distribution sub-stations to strengthen existing network.
While addressing customer complaints, she said that BEDC would equip its Call Center to a level that customers issues would be resolved at a point of discussion thereby making the Call Center a one-stop-shop for complaints resolution with further automation of BEDC network infrastructure.
Also speaking, the Manager, Network Engineering Division, Nigerian Electricity Regulatory Commission, (NERC), Engr. Aluko Ayodele, who represented the NERC Chairman, said that NERC has just released an order placing a cap ceiling on estimated billing which is one of the most significant steps taken by the regulator to protect customers against exploitative billing so far.